PRIVACY POLICY

Customer Privacy Notice

This Notice explains how we obtain, use and disclose your personal information, in accordance with the requirements of the Protection of Personal Information Act (“POPIA”). At Beluchi’s Woodfired Artisan Pizzas we are committed to protecting your privacy and to ensure that your personal information is collected and used properly, lawfully and transparently.

About the Company

Beluchis Woodfired Artisan Pizzas is fast food takeaway shop selling pizzas, pastas and other side dishes. This shop is operated by a Sole Proprietor Mr HE Barton.

The information we collect

We collect and process your personal information mainly for our business in order to provide a service to you.

We collect information directly from you where you voluntarily provide us with your personal details such as your name, telephone number, email address and address in order to prepare and deliver food to you.

 

How we use your information

We will use your personal information only for the purposes for which it was collected and agreed with you. In addition, where necessary your information may be retained for legal or research purposes. For example: To conduct market or customer satisfaction research or for statistical analysis or for audit and record keeping purposes or in connection with legal proceedings.

 

Disclosure of information

We may also disclose your information: Where we have a duty or a right to disclose in terms of law or industry codes or where we believe it is necessary to protect our rights.

 

Information Security

We are legally obliged to takes reasonable steps to provide adequate protection for the personal information we hold and to prevent unauthorized access and use of personal information. We will, on an on-going basis, continue to review our security controls and related processes to ensure that your personal information remains secure, and we will inform you of any breaches in accordance with the Act.

Your Rights: Access to information

You have the right to request a copy of the personal information we hold about you. To do this, simply contact us at the numbers/addresses as provided on our website and specify what information you require. We will need a copy of your ID document to confirm your identity before providing details of your personal information.  Please note that any such access request may be subject to a payment of a legally allowable fee.

Correction of your information

You have the right to ask us to update, correct or delete your personal information. We will require a copy of your ID document to confirm your identity before making changes to personal information we may hold about you. We would appreciate it if you would keep your personal information accurate.

Definition of personal information

According to the Act ‘‘personal information’’ means information relating to an identifiable, living, natural person, and where it is applicable, an identifiable, existing juristic person. Further to the POPI Act, personal information also includes the following items: All addresses including residential, postal and email addresses.

How to contact us

If you have any queries about this notice; you need further information about our privacy practices; wish to withdraw consent; exercise preferences or access or correct your personal information, please contact us at the numbers/addresses listed on our website or on info@beluchis.co.za.

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